Pharmaceuticals

Developing the safety culture of the people who produce, analyze and maintain pharmaceutical operations, taking into account the work between production, quality and support areas.

Context

Care also needs to reach the people who make the product

In the pharmaceutical industry, attention to product quality is part of the routine. People’s safety needs to be present in decisions about that same routine: how an activity is planned, how a change is communicated and how the team responds when it runs into a difficulty.

Production, laboratories, storage and maintenance involve distinct tasks. A culture assessment needs to recognize these differences and listen to professionals from different shifts and roles. The experience of those who do the work helps reveal issues that do not always appear in the records.

The role of leadership is to give direction and the conditions to act. That means clarifying responsibilities, following up on how the tools are applied and talking about situations that require attention, including when several areas need to decide together.

Our work

Bringing training closer to the work actually done

The assessment helps the organization understand its practices and guides a development plan. Training can involve different levels of leadership, using situations that help people recognize risks and discuss their own role in safety.

Throughout the culture transformation, following up on routines makes it possible to identify difficulties in using the tools and any adjustments needed. The work is defined according to the sites, teams and priorities agreed with the company.

Learn about our approach →

Project experience

All clients →
2020

EMS

Safety culture training for the entire Manaus plant and development of the Environment, Health and Safety team in São Paulo.

2019

Bayer

Incident investigation, leadership development, assessments in Brazil, a hand-protection campaign in Latin America and support in drafting a 150-Day Plan.